About Xperience Live
Welcome to our second annual Xperience Live conference, a dynamic gathering that brings together industry experts, innovators, and like-minded professionals. Our event is a reflection of our dedication to empowering you with knowledge, connections, and fresh perspectives.
Ursula Bosson
Conservation Best Practices Session
With Business Administration and Strategic Communications degrees, Ursula shines as LVMWD's Customer Service Manager. She's led the shift to advanced AMI meters and the VXsmart portal, enhancing water conservation efforts through innovations like flow-restriction devices for drought response.
Dustin James
Keynote Speaker
Join Dustin in this high-energy keynote to discover innovative strategies for revolutionizing the customer experience. Transform your business with insights on customer excellence, comprehensive experience management, and fostering a customer-focused mindset.
Tina Santizo
Client Success Updates
With a 30-year career beginning as a Systems Engineer at NASA's SSF, she has been pivotal at VertexOne for over 25 years, notably enhancing customer engagement and process optimization. Now, she propels the company forward with her expertise in operational leadership, product and project management, and customer support, cementing VertexOne's status as a top cloud-based customer experience provider in the energy and utility sectors.
Andreya Shaak
Product Strategy Sessions
With over a decade in the deregulated retail energy sector, Andreya Shaak, SVP of Product Strategy at VertexOne, has a diverse background. Starting at EC Infosystems in 2009, she’s held key roles in operations and partner management across companies like Eligo Energy and Nordic Energy, contributing to both retail and technology sectors.
Ed Solar
Partner+ Ecosystem
Ed brings over 20 years of strategic sales and marketing expertise in utilities and tech to his recent role as VP of Business Development at Enchanted Rock, LLC. An award-winning professional, Ed was named Atlanta's Technology Marketing Executive of the Year and has earned recognition in the Smart Grid industry.
Matt Finkle
Behavior Economics Session
Prior to overseeing business development for VertexOne's meter to cash solutions, Matt led product management and client success for VertexOne's Digital Suite. This experience implementing, supporting, and evolving VertexOne's industry-leading customer self-service tools provided a valuable foundation to advise interested utilities in best-in-class software systems.
