Dive into the Regulated Agenda for 2025

Prepare yourself for an unmatched journey of education and connection. Explore our dynamic agenda packed with informative sessions, inspiring speakers, and exciting opportunities to connect with industry leaders.

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Smart Technology for Innovation

Revolutionize your operations with next-gen smart meters and IoT devices designed to streamline data collection, improve grid performance, and enhance decision-making.

Workforce Automation Technology for Innovation

Leverage technology to automate internal processes, reduce manual tasks, and boost efficiency. This allows your team to focus on strategic innovation and drives organizational growth.

Data-Driven Software for Innovation

Harness data-driven software to integrate customer data, predict behaviors, and deliver personalized experiences that improve satisfaction and operational efficiency.

Become a Speaker at Xperience Live 2025

By sharing your valuable experiences and the tangible results of your innovative solutions, you not only showcase your expertise but also establish a standard for excellence. Your insights can play a crucial role in shaping the future of our industry, steering it towards inventive solutions and more sustainable practices.

Interested in sharing your story? Submit your session proposal by providing a presentation topic and summary to your VertexOne Client Success Manager. 

As a token of appreciation for your presentation, we will cover your conference ticket.

 This is your chance to gain recognition, expand your influence, and contribute to the conversation shaping the future of our industry.

Optional H2Oak SAWS Tour

Experience the inner workings of water distribution and conservation on our exclusive tour of the H2Oak Water Treatment Plant—the highlight of our conference. This 1.5-hour tour offers a unique opportunity to go behind the scenes and witness firsthand how water is treated and delivered to your home. Learn about innovative methods for conserving water and observe the treatment process up close on the facility floor.

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Optional Water Treatment Plant Tour

A comfortable bus ride of approximately 35 minutes from the hotel will be provided by a trusted transportation company recommended by SAWS. With a capacity limited to 50 participants (one busload), we encourage you to reserve your spot early.

Learn More About Their Success

Afternoon of Day One

Returning Before 5pm

Transportation Provided

Monday, February 17th, 2025

Time Event Location

4:00 PM

-

6:00 PM 

Conference Check In

   

Hyatt Regency

6:00 PM

-

8:00 PM

Welcome Reception

   

The Alamo

Tuesday, February 18th, 2025

Time Session Speaker Location

8:00 AM -

8:50 AM

Breakfast

     

 Garden Terrace

9:00 AM -

9:15 AM 

Welcome and Opening Remarks

Andrew Jornod

CEO, VertexOne

 Regency ABCD

9:15 AM -

10:15 AM 

Keynote Speaker

Dustin James

Moments Leadership

 Regency ABCD

10:30 AM -

11:15 AM 

Product + Customer Spotlight

SAWS - Conservation Strategies with Technology, Karen Guz, VP Conservation

Rio West

11:15 AM -  

12:00 PM

Benefits of AMI Panel

Eric Miles from EPCOR, Rich Roberto from North Marin Water District, and other utility experts from around the United States

 Rio West

12:00 PM -

12:50 PM

Lunch

       Garden Terrace

1:00 PM -

2:00 PM

Product + Customer Spotlight

 South Tahoe PUD  - Water Efficiency through VXsmart Rio West

2:15 PM -

5:00 PM

SAWS Tour (Optional) H2Oaks

   Transportation Provided

2:15 PM -

3:15 PM

Enhancing Business and IT Collaboration in the Energy Sector

 Dave Michelsen and Mick Hanna from ERCOT Regency ABCD

3:30 PM -

4:00 PM

Networking Break

       Innovation Pavilion

4:15 PM -

5:00 PM

Regulating Water Flow for Conservation

Ursula Bosson, Las Virgines Municipal Water District

 Rio West

5:00 PM -

5:15PM

Day 1 Closing

Andrew Jornod

CEO, VertexOne

 Regency ABCD

6:00 PM -

10:00 PM

Evening Event

 Texas State Fair Fun Event

El Juarez Plaza (Along the Riverwalk) 

Wednesday, February 19th, 2025

Time Session Speaker Location

8:00 AM -

8:50 AM

Breakfast

     

 Garden Terrace

9:00 AM -

9:15 AM 

Welcome Back

Andrew Jornod

CEO, VertexOne

 Regency ABCD

9:15 AM -

10:30 AM 

Special Announcement

VertexOne Team

 Rio West

10:30 AM -

11:10 AM 

Networking Break

     

 Innovation Pavilion

11:15 AM -

12:15 PM

Water Conservation Panel

Utility experts from the industry, including Martha Wright (SAWS), Terrence McCarthy (LADWP),  and others. 

Rio West

12:15 PM -

1:15 PM

Lunch

     

 Garden Terrace

1:15 PM -

2:00 PM

Using Technology in Emergency Situations Panel

Ted Beason from Zephyrhills, FL, and other industry experts

 Rio West

2:00 PM-

2:30 PM

Partner Success Story

   Rio West

2:30 PM -

2:45 PM

Networking Break

   Regency ABCD

2:45 PM -

3:45 PM

Business Issues Roundtable

   Regency ABCD

3:45 PM -

4:45 PM

New Client Success Spotlight

 To Be Announced Regency ABCD

4:45 PM -

5:00 PM

Conference Closing Remarks

Andrew Jornod

CEO, VertexOne

 Regency ABCD

5:00 PM-

7:00 PM 

Networking Happy Hour

     

 Innovation Pavilion

Stay Tuned! We're constantly adding exciting details to our agenda. Bookmark this page and check back regularly for updates on additional sessions and speaker announcements.

Register to Download the Regulated Agenda PDF  →

This year, expect longer roundtable discussions, expert insights, and more time to connect.

Explore our carefully planned agenda, showcasing session schedules, topics, and speaker insights. Enjoy a variety of sessions including keynote speeches, panels, workshops, and breakout sessions. Take advantage of networking opportunities in designated areas to share ideas and build connections.

 

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Unleash Innovation and Deliver an "Overdelivered" Customer Experience

Join customer experience (CX) expert Dustin James for a high-energy, interactive keynote that will ignite your passion for creating exceptional customer journeys.

Read More About Our Keynote Lorem Ipsum

February 18th

Day 1

Joint Conference Room

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Unleash Innovation and Deliver an "Overdelivered" Customer Experience

Join customer experience (CX) expert Dustin James for a high-energy, interactive keynote that will ignite your passion for creating exceptional customer journeys.

Read More About Our Keynote Lorem Ipsum

February 18th

Day 1

Joint Conference Room

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This session allows for Client Success to talk through CSAT results, initiatives resulting from the feedback, and other key initiaties such as the Support Portal.

Join customer experience (CX) expert Dustin James for a high-energy, interactive keynote that will ignite your passion for creating exceptional customer journeys.

Read More About Our Keynote Lorem Ipsum

February 18th

Day 1

Joint Conference Room

We Understand the Timing, and We’re Here to Make it Worthwhile

We know Xperience Live 2025 falls close to Valentine’s Day and Presidents Day weekend, a time usually reserved for relaxation and loved ones. We genuinely appreciate the commitment you’re making to join us despite these scheduling challenges, and we’re dedicated to making every moment of your experience rewarding.

From industry insights and innovative technology to practical, actionable takeaways tailored to water utilities and energy providers, Xperience Live 2025 will provide you with unparalleled value. We’re confident the connections, knowledge, and solutions you gain will be worth the journey. Thank you for choosing to spend this time with us—we can’t wait to welcome you and help you bring back transformative ideas to your team!

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