Take a look at the Retail Agenda for 2025
Get ready for an unparalleled adventure in learning and networking. Dive into our agenda, explore the planned workshops, motivational speakers, and exceptional chances to network with key industry figures.
Smart Technology for Innovation
Revolutionize your operations with next-gen smart meters and IoT devices designed to streamline data collection, improve grid performance, and enhance decision-making.
Workforce Automation Technology for Innovation
Leverage technology to automate internal processes, reduce manual tasks, and boost efficiency. This allows your team to focus on strategic innovation and drives organizational growth.
Data-Driven Software for Innovation
Harness data-driven software to integrate customer data, predict behaviors, and deliver personalized experiences that improve satisfaction and operational efficiency.
Become a Speaker at Xperience Live 2025
By sharing your valuable experiences and the tangible results of your innovative solutions, you not only showcase your expertise but also establish a standard for excellence. Your insights can play a crucial role in shaping the future of our industry, steering it towards inventive solutions and more sustainable practices.
Interested in sharing your story? Submit your session proposal by providing a presentation topic and summary to your VertexOne Client Success Manager.
As a token of appreciation for your presentation, we will cover some your conference ticket.
This is your chance to gain recognition, expand your influence, and contribute to the conversation shaping the future of our industry.
Hear from ERCOT Experts
At Xperience Live, we connect you with the industry’s best, like our expert speakers from ERCOT, to bring you the latest insights shaping the future of energy. Through these exclusive sessions, you’ll stay ahead with real-time knowledge on market trends, innovations, and regulatory changes directly affecting your work. This is your chance to engage with those leading the charge, empowering you to drive meaningful change and informed decisions in your organization.
Session: Enhancing Business and IT Collaboration in Retail Markets
Join Dave Michelsen, Manager of Retail Operations, and Mick Hanna, Manager of Market Application Support Services, for a compelling presentation on fostering efficient interactions between ERCOT IT and Retail market participants. Discover how their collaborative approach improves operational efficiency, drives innovation, and enhances customer experiences. This session is ideal for professionals seeking to bridge the gap between business goals and IT capabilities to achieve better outcomes in the retail market.
Monday, February 17th, 2025
| Time | Event | Location | |
|---|---|---|---|
4:00 PM - 6:00 PM |
Conference Check In |
Hyatt Regency | |
6:00 PM - 8:00 PM |
Welcome Reception |
|
The Alamo |
Tuesday, February 18th, 2025
| Time | Session | Speaker | Location |
|---|---|---|---|
8:00 AM - 8:50 AM |
Breakfast |
Garden Terrace | |
9:00 AM - 9:15 AM |
Welcome and Opening Remarks |
Andrew Jornod CEO, VertexOne |
Regency ABCD |
9:15 AM - 10:15 AM |
Keynote Speaker |
Dustin James Moments Leadership |
Regency ABCD |
10:20 AM - 10:50 AM |
Networking Break |
|
Innovation Pavilion |
11:00 AM - 11:30 AM |
CSAT Review |
Client Success |
Regency ABCD |
11:30 AM - 12:00PM |
Product Vision and Functionalities |
Product Team | Regency ABCD |
12:00 PM - 12:50 PM |
Lunch |
Garden Terrace | |
1:00 PM - 1:30PM |
Product + Customer Spotlight |
Regency ABCD | |
1:30 PM - 2:15 PM |
Roadmap Roundtable |
Product Team VertexOne |
Rio East |
2:15 PM - 3:15 PM |
Enhancing Business and IT Collaboration in Retail Markets |
Dave Michelsen and Mick Hanna from ERCOT |
Regency ABCD |
3:30 PM - 4:00 PM |
Networking Break |
Innovation Pavilion | |
4:00 PM - 4:45PM |
Industry Issues Panel |
TBD | Rio East |
5:00 PM - 5:15 PM |
Day 1 Closing |
Andrew Jornod CEO, VertexOne |
Regency ABCD |
6:00 PM - 10:00 PM |
Texas State Fair Fun Event |
El Juarez Plaza (Along the Riverwalk) |
Wednesday, February 19th, 2025
| Time | Session | Speaker | Location |
|---|---|---|---|
8:00 AM - 8:50 AM |
Breakfast |
Garden Terrace | |
9:00 AM - 9:15 AM |
Welcome Back |
Andrew Jornod CEO, VertexOne |
Regency ABCD |
9:30 AM - 10:45 AM |
Special Announcement |
TBD |
Regency ABCD |
10:45 AM - 11:15 AM |
Networking Break |
|
Innovation Pavilion |
11:15 AM - 12:15 PM |
Partner Success Story #1 |
TBD |
Rio East |
12:15 PM - 1:15 PM |
Lunch |
Regency Garden Terrace | |
1:15 PM - 2:30 PM |
Brainstorming Product Discussion |
Product Team VertexOne |
Rio East |
2:30 PM - 2:45 PM |
Networking Break |
Innovation Pavillion |
|
3:30 PM - 4:15 PM |
Industry Issues Panel #2 |
TBD |
Rio East |
4:15 PM - 4:45 PM |
Partner Success Story #2 |
TBD | Rio East |
4:45 PM - 5:00 PM |
Conference Closing Remarks |
Andrew Jornod CEO, VertexOne |
Regency ABCD |
5:00 PM - 7:00 PM |
Networking Happy Hour |
Innovation Pavilion |
Stay Tuned! We're constantly adding exciting details to our agenda. Bookmark this page and check back regularly for updates on additional sessions and speaker announcements.
Register to Download the Retail Agenda PDF →
We Understand the Timing, and We’re Here to Make it Worthwhile
We know Xperience Live 2025 falls close to Valentine’s Day and Presidents Day weekend, a time usually reserved for relaxation and loved ones. We genuinely appreciate the commitment you’re making to join us despite these scheduling challenges, and we’re dedicated to making every moment of your experience rewarding.
From industry insights and innovative technology to practical, actionable takeaways tailored to water utilities and energy providers, Xperience Live 2025 will provide you with unparalleled value. We’re confident the connections, knowledge, and solutions you gain will be worth the journey. Thank you for choosing to spend this time with us—we can’t wait to welcome you and help you bring back transformative ideas to your team!
